John Craddock Ltd are committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the GDPR legislation in the UK.
The Data We Gather
We may collect the following information:
> Contact information including email address
> Demographic information, such as postcode
> Website usage data
> Other information relevant to client enquiries
> Other information pertaining to promotional activity
In addition to the personal information that you may provide us, this site may use technology that lets us collect certain technical information like your internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring web sites.
We may use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site and to enhance their user experience. A cookie is an element of data that our Website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.
Why We Collect This Data And How We Use It
Collecting this data helps us understand what you are looking for in the company, enabling us to deliver improved products and services.
Specifically, we may use data:
> For our own internal record
> To improve the products and services we provide
> To contact you in response to a specific enquiry
> To customise the website for you
> To send you promotional emails about products, services, offers and other things we think might be relevant to you.
> To contact you via email, telephone or mail for market research reasons.
If you place an order for a product, request a service or submit content to this site, we may need to contact you for additional information required to process or fulfil your order and/or request.
We will not provide or distribute this information to a third party without your permission (unless compelled by applicable legislation).
Controlling Information About You
When you subscribe your email address on our website, you are:
> Opt-in to receiving marketing communications from us by email.
> If you have agreed that we can use your information for marketing purposes, you can change your mind easily via one of these methods:
> Use the unsubscribe function
> Send an email to email@example.com
> Write to us at John Craddock Ltd, 76 North Street, Bridgtown, Cannock, Staffordshire SY7 8DA.
If you believe the information we hold on you is incorrect you can request to see this information, and have it corrected or deleted.
Links From Our Site
Our website may contain links to other websites. Please note that we have no control of websites outside the www.johncraddockltd.co.uk domain. If you provide information to a website to which we link, we are not responsible for it’s protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection policy in full.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act.
Personal Data Retention
John Craddock Ltd shall not keep personal data for any longer than is necessary for the purposes for which that data was originally collected and processed. When the data is no longer required, all reasonable steps will be taken to erase it without delay.
The Company will regularly review the personal data held and delete anything that is no longer needed. Information that does not need to be accessed regularly, but which still needs to be retained, will be safely archived or put offline.
Changes To This Notice
We may change this Privacy Notice, or change, modify or withdraw access to this site, or the content of these pages at any time. Changes will be notified to you using the email address you have supplied and / or by announcement on our web pages